Remote
Desktop Support

TNI Remote Desktop Support

You might not resolve each Desktop Computer issues with in-house Support Team. It’s a valuable feature, actually: Remote Desktop Support allow TNI Remote Desktop Support Team to remotely access your PC to diagnose and fix your computer, Server or network right here from TNI state of the art Desktop Support Center.

TNI specializes in providing Help Desk Support Services for SME to large Enterprises, either as an addition to an already existing help-desk staff, or as an outsourced resource for comprehensive Help Desk Support. TNI offers Chat/phone Support Solutions with Live Specialists to assist and assure your Desktop/Point of sale, Network is functioning as expeditiously and effectively for day to day business operations.

TNI Remote Desktop Support Team Focus

  • Reduce Down-Time
  • Minimize Tech on Site/Truck Roll Expenses
  • Effective Remote Diagnostic/Resolution
  • After hours Maintenance for more productivity.

Focus Area for Remote Desktop Support

  • Windows 2000 through Windows 10 Operating Systems
  • Microsoft Office 2000 through 2013
  • Office365
  • Virus and spyware removal
  • Software, Device, and Hardware Configuration Issues
  • Software Upgrades and installations
  • Web Browsers: IE, Firefox, Chrome, Safari
  • Printers (local and network)
  • Desktop maintenance (quarterly and monthly programs available)

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